Brigstowe has a Discrimination Reporting & Support Service
We’re a charity that provides free and confidential information, advice and support to people living with or affected by HIV, including those who have experienced discrimination.
If you have experienced discrimination or know someone who has, please contact us. We will always maintain your anonymity where requested and uphold confidentiality.
We can:
- Listen to your concerns and provide a safe confidential space to talk about what has happened
- Talk through your experience and discuss the options available to you
- Advocate on your behalf, for example by drafting letters of complaint
- Support you to make a formal complaint, including using regulatory complaints procedures for private and public bodies
- Signpost or refer you to other organisations if they are better placed to support you
Examples of types of discrimination we can support you with:
- Discrimination from your employer
- Discrimination from healthcare professionals, for example your dentist or doctor
- If you have been refused a service or incurred an extra charge for a service such as tattooing or piercings
- Discrimination from police, during legal proceedings or in prison
- As part of an immigration claim
- Where reasonable adjustments have not been made for HIV as a disability under the Equality Act 2010
The above list is not exhaustive. Please come to us with any experience of discrimination.
Confidentiality
Your enquiry can be entirely anonymous. If you decide to share your details, Brigstowe will securely store relevant information about your case on our database.
You have a right to see any personal information which is stored about you. You can also request a copy of our Confidentiality Policy, and feel free to ask if you have any questions. We do not share any of your personal information without your permission, unless we believe there is a safeguarding risk and we’re concerned about the risk to you or others. If this happens, we will tell you as soon as possible.
Cases and trends that emerge from this tool will inform our policy work, but no personal information or details that could identify you will be shared without your consent.
Feedback and complaints
We are always keen to receive feedback to improve our service. If you wish to leave feedback or to make a complaint, please speak to the person dealing with your case or call Brigstowe on 0117 955 5038 or email info@brigstowe.org
Report discrimination
Follow the link below to report discrimination.