Our Values

A shot of Bristol city centre

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our services are accessible, person-centred, non-judgemental, professional and of a high quality at all times. We seek to keep clients at the heart of all we do through involving them in the management of our organisation, service development and recruitment. We are aware that we need to continually evolve and develop our services to meet the ever-changing needs of people living with HIV. To this end, we welcome feedback from clients and partner organisations to help us improve our services. We are committed to partnership working to ensure that our clients receive the best possible service to meet their specific needs.

We value Equity, Diversity and Inclusion (EDI) at Brigstowe and are working hard to keep these values at the forefront of what we do. Please find below our first EDI Strategy and Action plan. It sets out Brigstowe’s commitment, vision and ambition to do more to create an inclusive society and workplace and outlines the commitments we are making from 2023 to 2026. You can also find our EDI Policy linked below.