What we do
Confidentiality
We respect your right to confidentiality and we will not give information about you to anyone else unless you want us to. All our services are free and confidential.
If you want to call us for some advice anonymously, or get a friend to call us on your behalf, please do.
Information and Advice Service |
| Please contact us with your queries |
This service is funded by the Department of Health Aids Support Grant, Henry Smith Charity and Lloyds TSB Foundation and is available if you live in Bristol, South Gloucestershire, North Somerset, or Bath and North East Somerset.
Information, Advice and Support for People With No Recourse to Public Funds Service |
| Please contact us for more information |
Information and advice is independent and free in the following areas:-
Health and Community Care:
this includes help to get free healthcare; help with GPs and hospitals; and help with preparing for meetings and assessments
Housing:
we can advise you about your rights and responsibilities and help you deal with your landlord
Immigration and Asylum:
we are not permitted to give advice on immigration or asylum but we can help you find and use local immigration services. We can help you with many different issues concerning immigration and asylum (for example helping support Section 4 applications by obtaining all the relevant support letters from health professionals).
We can offer you one to one support for up to six months that is flexible, depending on your needs, and within your own home. The service provides:-
- Practical and emotional support to help you manage your accommodation
- Support with budgeting, managing debts and bill payments
- Help to apply for grants for things you need
- Help to access other agencies, eg. Adult Community Care or Children and Young Peoples Services
- Assistance with training and education
- Assistance to access community and leisure activities
- Support to access health and medical treatments.
This service is funded by the Equality and Human Rights Commission and is available if you live in Bristol, South Gloucestershire, North Somerset, or Bath and North East Somerset.
Floating Support |
| Please contact us for more information |
We can offer you support in your own home by visiting you regularly to:
- provide informal counselling and emotional support in your own home
- help you fill in forms i.e. benefit applications
- write letters on your behalf
- help you apply for grants for things you may need and/or short breaks
- help you budget
- provide debt advice
- provide specialist advice on HIV services & housing
- make referrals to other agencies at your request
Brigstowe's Floating Support is a free service; this service is funded by the Supporting People Team of Bristol City Council and by South Gloucestershire Council.